home content v2
Welcome to Professional Communications Training
We provide a single point of contact for your Communications Training needs across the UK and beyond, managing all your training requirements from Needs Analysis through to System Roll Out and Go Live day.
Professional Communications Training is the official Training Partner of Aastra UK.

We specialise in providing Training on the Aastra, AVST and Microsoft portfolio of products but can also provide training on other Vendors products.
All training courses can be adapted or combined to create a bespoke solution for your business requirement.
AASTRA
- Aastra 400 Series
Aastra 415
Aastra 430
Aastra 470
- OneBox
(MX-ONE Messaging)
(AVST Callxpress) - OneBox Fax Server
(RightFax)
(Captaris)
(OpenText)
ADDITIONAL VENDORS
Good quality training maximises return on investment on any new technology, which in turn increases productivity, improves customer/client relationships and decreases the number of faults reported and user irritation.
The Communications systems of today enable business to obtain far more from their products, enabling more efficient communications for staff based at the office, home or abroad. However, these applications require far more training than in the past and without it users will not gain enough knowledge to utilise these new products efficiently.
Without training users can remain wary and even sometimes intimidated by the new products, but with good quality training we can encourage confidence and a great deal of interest in using them. Structured training sessions where users gain some “hands on” experience is invaluable in helping to obtain this.
Our aim is to ensure you will have well trained delegates who enjoy using their products.
- End User Handset/Mobile Extension & Voicemail
- End User CT Applications
- Train the Trainer or Super User
- Operator Training & Support
- BIS Support (Bring into Service first day support)
- Floor walking or help desk
- System Admin Basic & Full
- Auto Attendant design and configuration
- Installation and Maintenance
- Convergence
- Bespoke User Guides/Aide Memoires
- Microsoft Office/Server Support 2003 2008
AASTRA
- Aastra 400 Series
Aastra 415
Aastra 430
Aastra 470
- OneBox
(MX-ONE Messaging)
(AVST Callxpress) - OneBox Fax Server
(RightFax)
(Captaris)
(OpenText)
ADDITIONAL VENDORS
“Training may be expensive but lack of knowledge costs a great deal more.”
Professional Communications Training saves you time and, most importantly in today’s financial climate, money!!


